{"id":17739,"date":"2023-11-26T10:48:25","date_gmt":"2023-11-26T09:48:25","guid":{"rendered":"https:\/\/toplifeproject.com\/?post_type=docs&#038;p=17739"},"modified":"2023-11-27T22:17:18","modified_gmt":"2023-11-27T21:17:18","password":"","slug":"non-trovo-le-credenziali-di-accesso","status":"publish","type":"docs","link":"https:\/\/toplifeproject.com\/en\/docs\/non-trovo-le-credenziali-di-accesso\/","title":{"rendered":"Non trovo le credenziali di accesso"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;--awb-flex-wrap-small:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1476.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:0%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:left;\"><p>Quando aderisci ad una promozione o compri un prodotto dal sito Toplife direttamente per la prima volta ricevi una mail con le tue credenziali di accesso che corrispondono alla tua mail con cui hai acquistato e una password per la prima volta generata automaticamente dal sistema come da immagine di esempio qui sotto:<\/p>\n<\/p>\n<p><img decoding=\"async\" class=\"lazyload wp-image-17755 alignnone smush-detected-img smush-image-2\" src=\"https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample.jpg\" data-orig-src=\"https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample.jpg\" alt=\"\" width=\"400\" height=\"332\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27332%27%20viewBox%3D%270%200%20400%20332%27%3E%3Crect%20width%3D%27400%27%20height%3D%27332%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-200x166.jpg 200w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-300x249.jpg 300w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-360x298.jpg 360w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-400x332.jpg 400w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-500x414.jpg 500w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-600x497.jpg 600w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-700x580.jpg 700w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-768x637.jpg 768w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-800x663.jpg 800w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample-1024x849.jpg 1024w, https:\/\/toplifeproject.com\/wp-content\/uploads\/2023\/11\/account_creato_sample.jpg 1180w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<\/p>\n<p><b>La prima causa per cui non trovi la mail<\/b> con le tue credenziali \u00e8 che <span style=\"color: rgb(249, 20, 0);\"><b>HAI INSERITO LA MAIL IN MANIERA ERRATA<\/b><\/span><\/p>\n<p>Se non la trovi e sei sicuro che la mail che hai inserito \u00e8 corretta <b>prova a controllare nella cartella <span style=\"color: rgb(226, 37, 0);\">SPAM<\/span><\/b> della tua mail, <b>altrimenti nessun problema<\/b> vai sulla pagina di recupero della password dal link qui sotto<\/p>\n<\/p>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/toplifeproject.com\/en\/mio-account\/lost-password\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Resetta la password<\/span><\/a><\/div>\n<p>inserisci la mail con cui hai acquistato e riceverai un link via mail, ancora controlla che la mail non finisca in SPAM, clicca sul link e reimposta la password che pi\u00f9 ti piace, <span style=\"color: rgb(232, 50, 0);\">evita date di nascita e cose simili.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[373],"doc_tag":[],"class_list":["post-17739","docs","type-docs","status-publish","hentry","doc_category-gestione-account"],"aioseo_notices":[],"year_month":"2026-04","word_count":386,"total_views":"1589","reactions":{"happy":"1","normal":"1","sad":"4"},"author_info":{"name":"TLpXdm2024","author_nicename":"tlpxdm2024","author_url":"https:\/\/toplifeproject.com\/en\/author\/tlpxdm2024\/"},"doc_category_info":[{"term_name":"Gestione account","term_url":"https:\/\/toplifeproject.com\/en\/hc-categoria\/gestione-account\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/docs\/17739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/comments?post=17739"}],"version-history":[{"count":0,"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/docs\/17739\/revisions"}],"wp:attachment":[{"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/media?parent=17739"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/doc_category?post=17739"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/toplifeproject.com\/en\/wp-json\/wp\/v2\/doc_tag?post=17739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}